Privacy PolicyEffective Date: June 2, 2025DoHandy Inc. ("DoHandy," "we," "us," or "our") operates a platform connecting customers with handyman service providers for home improvement and repair services. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, retain, and disclose personal information when you use our website, mobile applications, or services (collectively, the "Services"). By using our Services, you agree to the practices described in this policy. If you do not agree, please do not use our Services.1. Information We CollectWe collect the following types of personal data:- Personal Information: Name, email address, phone number, home address, payment details, and other identifiers provided when you create an account, request handyman services, offer services as a handyman, or contact us.
- Service-Related Information: Details about handyman projects, such as project descriptions (e.g., repairs, installations), property location, photos or videos of project sites (if provided), and scheduling preferences.
- Usage Data: Information about your interaction with our Services, such as IP address, browser type, device information, pages visited, and time spent on the site or app.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to improve functionality, analyze usage, and provide personalized content or recommendations.
2. How We Use Your InformationWe use your personal data to:- Connect customers with handyman service providers to facilitate home improvement and repair projects.
- Process transactions, schedule appointments, and communicate about your account or service requests.
- Personalize your experience, such as recommending handyman services or displaying relevant project suggestions.
- Analyze and enhance our Services’ performance and user experience.
- Comply with legal obligations and protect the rights, safety, or property of DoHandy Inc., our users, or the public.
3. How We Retain Your Information- We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, provide our Services, comply with legal obligations, or resolve disputes.
- Account information is retained while your account is active and for a reasonable period afterward (e.g., for billing or dispute resolution), unless you request deletion.
- Project-related data (e.g., service requests, photos) is retained for the duration of the project and a reasonable period thereafter, as required by law or for record-keeping.
- Usage data and anonymized data may be retained indefinitely for analytical purposes.
4. How We Disclose Your InformationWe may disclose your personal data in the following cases:- Service Providers: We share data with trusted third parties (e.g., payment processors, hosting providers, or customer support services) to perform functions on our behalf.
- Handyman Service Providers: When you request services, we share necessary information (e.g., contact details, project scope, property address) with handymen to fulfill your request.
- Legal Compliance: We may disclose data to comply with laws, respond to legal requests, or protect our rights, property, or safety.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred to a third party.
- We do not sell your personal data to third parties for marketing purposes.
5. Data SecurityWe use reasonable measures, such as encryption and secure servers, to protect your personal data from unauthorized access, use, or disclosure. However, no online system is completely secure, and we cannot guarantee absolute security.6. Your Choices and Rights- Access and Update: You can review and update your account information through your account settings or by contacting us.
- Cookies: You can manage cookie preferences via your browser settings, though this may impact site functionality.
- Opt-Out: You can unsubscribe from marketing communications using the link in our emails.
- Data Deletion: You may request deletion of your personal data, subject to legal retention requirements, by contacting us.
7. Third-Party LinksOur Services may link to third-party sites (e.g., payment processors or handyman portfolios). We are not responsible for their privacy practices. Please review their policies before sharing information.8. Children’s PrivacyOur Services are not intended for individuals under 13. We do not knowingly collect personal data from children under 13. If we discover such data, we will delete it promptly.9. International Data TransfersIf you are located outside the United States, your data may be transferred to and processed in the U.S., where our servers are located. We take steps to ensure compliance with applicable data protection laws.10. Changes to This Privacy PolicyWe may update this policy periodically. Changes will be posted on our website with an updated effective date. Significant changes may be communicated via email or site notifications.11. Contact UsFor questions or concerns about this Privacy Policy, contact us at:DoHandy Inc.info@dohandy.pro